2013 Canadian Figure Skating Championships
FREQUENTLY ASKED QUESTIONS
What are the 2013 Canadian Figure Skating Championships?
Approximately 250 skaters in the women’s, men’s, pair and ice dance disciplines will compete at the senior, junior and novice levels at the Canadian Figure Skating Championships. Athletes will vie for spots on the Skate Canada National Team and the Canadian teams that will compete at the 2013 ISU World Figure Skating Championships, the 2013 ISU Four Continents Figure Skating Championships and the 2013 ISU World Junior Figure Skating Championships.
Where are the 2013 Canadian Figure Skating Championships being held?
All competition events and official practices will be held at the Hershey Centre, located at 5500 Rose Cherry Place in Mississauga, Ontario.
What time are the events and when do the doors open?
The doors open each day 30 minutes prior to the beginning of the first practice. The most up-to-date schedule is always posted on the Skate Canada website at www.skatecanada.ca. Actual competition start times are subject to change up to and including the week of the event. It is recommended that you visit our website regularly to keep track of any schedule changes. If there is a schedule change and you cannot attend, tickets are non-refundable.
Which athletes will be competing at these events?
The full list of athlete entries will be confirmed in December 2012 upon completion of the 2013 Skate Canada Challenge which serves as a qualifying event. Competitors are subject to change up to and including the week of the event.
How do I purchase tickets for the 2013 Canadian Figure Skating Championships?
Ticket packages can be purchased online at www.ticketmaster.ca, by phone at 1.855.985.5000 or in person at The Hershey Centre Box Office. Pricing and package details are available online at this link.
If a family member is a skater or a Skate Canada volunteer, where do I order my tickets?
You must order your tickets through the same channels as the general public. For future events, members should watch for an e-mail about a Skate Canada Member Presale which allows Skate Canada members front-of-the-line access to event ticket packages before they go on sale to the public.
How do I obtain entry to the practice sessions?
Practice sessions are included in the price of your event ticket package or single event session ticket. Simply present your ticket at the door on the day of the practice or event to enter. Event ticket package holders may attend all practice sessions taking place during the date range of the package purchased. NOTE: Senior practices on Thursday January 17 are not included in the Senior Competition Package. A Thursday competition ticket must be purchased.
Single event ticket holders may attend practices taking place during the session they are holding a ticket (ie. A Saturday Day ticket gives you access to practices happening before the start of the Saturday evening session, a Saturday Evening ticket provides access to any practices happening as of the start of that session only).
Are there any discounts for groups?
There are no discounts for large orders on all-event ticket packages. Continue to visit www.skatecanada.ca for information on single event group discounts if available.
Do I receive the same seats for each event?
If purchasing a Senior Competition ticket package, your seat will remain the same for each event. If purchasing single event session tickets, you may or may not get the same seat based on availability. Seating for novice and junior events is general admission.
When will I know where my seats are located?
You will be advised of your seat location when you purchase your ticket. A seating chart is available online at www.ticketmaster.ca.
What procedure is used to allocate tickets?
Ticket allocation was based upon best available seating and the customer selecting their seat at the time of purchase.
Why are my seats flagged as being partially obstructed?
Due to the construction of the two-tiered judges’ stand, commentator platform, kiss and cry and the install of television cameras, some seats may become partially obstructed in these areas. Skate Canada attempts to predict which seats may or may not be obstructed before tickets go on sale. It is uncertain which seats will be obstructed until on-site construction is complete at the event.
How can I get better seats next time?
Those who buy tickets on the day they go on sale have the best opportunity to get great seats.
Where are the wheelchair accessible seats located?
Accessible seating is located in various sections of the Hershey Centre. (Telephone operators and box office staff will know exact locations).
Must the wheelchair attendant purchase a ticket as well?
Yes, a ticket is required for access to the building. Only one attendant ticket is permitted per wheelchair ticket.
Do children require a ticket?
Children under two years of age do not require a ticket if they do not need a seat. If they do need a seat, a ticket must be purchased at full price.
Where is the kiss and cry located?
The kiss and cry will be constructed between aisles 1 and 26.
Where is the judges’ stand located?
The judges’ stand will be constructed in between aisles 19 to 21.
Are the Senior and Junior Competition Ticket Packages transferable or refundable?
Event ticket packages are NOT refundable. There will be no exceptions to this policy. The event schedule and the athletes competing are always subject to change. All event ticket packages can be broken down into separate event sessions and used by different people. No individual event session ticket can be used by more than one person per session.
Can I bring my camera and take pictures during the event?
The Skate Canada Spectator Camera Policy is in place at events to protect the safety and privacy of athletes and to ensure a distraction free environment for all spectators.
Spectators are permitted to use small point and shoot cameras for their personal use only. The following are not permitted at Skate Canada events:
· No flash photography
· No camera bags in venue
· No use of professional cameras and/or detachable lenses
· No camera shall produce a visual and/or audible interference of other fans’ enjoyment of the event
· Any resale of photography or posting photos on professional websites is strictly prohibited
· Absolutely no video recording on any device such as a camcorder, digital camera, mobile telephone or any other device with video recording capabilities is allowed.
Only accredited coaches and team managers may be permitted to videotape their own skater/team from rinkside during that skater’s/team’s practice or performance. If athletes wish to obtain a video of their programs, they may purchase a copy from the licensed video distributor on site if applicable.
Spectators not abiding by these restrictions risk having their camera confiscated by venue security staff. Additionally, Skate Canada reserves the right to restrict use of other types of cameras should they feel the quality and/or type of camera fail to protect the athletes’ and/or event’s interests.
Can I bring my own food and beverages to the event?
Outside food and beverages are NOT permitted in the arena. Concession stands will be open throughout the event.
Are there in and out privileges during each day of the event?
Yes, once inside the arena, you may leave throughout the day. It is important to keep your ticket with you to allow re-entry to the building. Be sure to check with door staff when leaving in case you require a hand stamp or special pass.
Is smoking allowed in the building?
The Hershey Centre is a smoke-free building. Smoking is only permitted in exterior designated areas.
For more venue information, visit www.hersheycentre.com
HOTEL & TRANSPORTATION:
Are there hotels and restaurants located close to the rink?
To find a list of hotels and restaurants in Mississauga, please visit www.seetorontonow.com.
Does Skate Canada supply transportation to and from the arena?
Skate Canada does not offer transportation to and from the arena. For information on public transportation, visit www.mississauga.ca/portal/miway.
Is parking available at the Hershey Centre?
There are two main parking lots at the Hershey Centre, one on each of the North and South sides. Overflow parking is available at the outdoor soccer parking lot (far North end of Hershey Centre) and for some events, on-street parking on the East side of Rose Cherry Place. Cars parked on the West side of Rose Cherry Place (closest to Hershey Centre) will be ticketed and towed at owner’s expense. For more information, call the Hershey Centre directly at 905.502.9100.
How can I volunteer for this event?
Volunteers are needed for all areas of the event including registration, hotel and venue operations, social functions and transportation, among others. Applications, job descriptions and more volunteer information can be found on the Skate Canada website.
Where can I send a question if it does not appear on this list?
If you have any questions which are not answered here, please forward them to firstname.lastname@example.org.